I know from experience that when a company provides a clearly written manual for a product, it does more than facilitate the use of that product—it also creates a positive perception of the company in the end user. This section contains several examples of instructions I have created for students, faculty, and staff at The Media School at Indiana University.
Podcast Studio One Sheet
I created this operating procedure for a video podcasting studio that I designed and installed for student use at The Media School at Indiana University. These instructions have assisted over fifty students (and counting) in using the studio independently:
Conference Room One Sheet
This one sheet was created in response to a request for a concise user guide for conference room technology and has received an overwhelmingly positive response from users:
User Guide for Classroom Technology
After the conference room one sheet above drastically reduced requests for technical assistance in The Media School’s technology-enhanced conference rooms, I was asked to create a user guide for the school’s classroom technology as well. You will find an excerpt from that user guide below. This project is still in the usability testing phase but will be deployed by Fall 2025:
Kate Crum 